The I.T. Guys uses the information you provide to fulfill requests for service or information; provide customer service; administer sweepstakes, promotions or surveys; offer new products or services; improve the effectiveness of our web site, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.

Our Web sites use third-party service providers to serve ads across the Internet and analyze Web site traffic on our behalf. They may collect anonymous information about your visits to our Web site, and your interaction with our ads. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to this and other Web sites so that we can provide advertisements about goods and services.

No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.

The I.T. Guys is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions, and other Content. You always have the ability to opt out of receiving future marketing communications from The I.T. Guys.

To stop receiving marketing communications from The I.T. Guys:

1. Follow the directions on any of our marketing eMail or direct mail marketing communications.
2. Call 813-333-2878.
3. Contact us online at:  www.theitguysinc.com Be sure to include your full name, address, phone number, and eMail address.

If you contact us online or send a letter request, please be sure to include your current contact information, and indicate specifically what type of marketing communication(s) (for example, eMail, direct mail and/or phone) that you wish to stop receiving. This helps identify you correctly in The I.T. Guys systems so personnel can process your request. Please note that due to production, mailing and system timelines, and the form in which we received your request, it may take up to ten business days for eMails, 30 calendar days for phone calls, and six weeks for direct mail to remove you from The I.T. Guys marketing lists. Until the change takes effect, you may still receive marketing communications from us. Also, please note that even though you may have requested not to receive future marketing communications, you may still receive business-related notices such as appointment confirmation calls, billing information, or other organization-related information. Further, opting out of The I.T. Guys marketing communications does not remove you from our parent company’s marketing lists. You must contact them directly if you wish to stop receiving their marketing communications. If you have never provided your personal information and would like to be added to our marketing list, please use the contact information above.

Security

Whether you receive services or purchase products from The I.T. Guys, use THEITGUYSINC.COM, have services performed at your location, or contact The I.T. Guys call center, we take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information. This includes personal information that you provide to complete a purchase. We cannot ensure or warrant the security of any information you transmit by eMail, and you do so at your own risk.

Please note that while The I.T. Guys is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.

Blogs

When posting information on The I.T. Guys blogs, please use caution when providing any personal data about yourself, since this information may be viewed by others. We recommended that you do not provide your name, address, or any other personal information in this area. The I.T. Guys will monitor blog content and make every effort to remove this type of information before posting. However, if you choose to include personal data in your content, you do so at your own risk and you accept full responsibility for those posts and any consequences that may arise.

Remote Access

The I.T. Guys personnel use remote access to diagnose and resolve system problems. This lets us access your computer to determine the problem and either repair it or provide advice on possible repair options. By taking advantage of this service, you give permission to a The I.T. Guys personnel to log into your computer, which may contain personal information. He or she will only search your computer to determine the cause of the problem and will attempt to minimize interaction with your data. It is your responsibility to ensure that all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.

The I.T. Guys wants your information and marketing preferences to be complete and accurate. To update your information, call 813-333-2878, contact us online at:  THEITGUYSINC.COM, or write an email to us by using the service request form.

If you contact us online or send a letter request please include your current contact information and list the requested changes you would like to have made.

Please contact our privacy manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may call 813-333-2878, contact us online at:  THEITGUYSINC.COM, or write an email to us by using the service request form.